Batoray

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Return Policy

  • Any stock item may be returned to Batoray if purchased within the last six (6) months. The Customer must complete a Return Goods Authorization (RGA) Form. The RGA Form can be completed online or downloaded. Downloaded RGA Forms can be faxed to (859-431-0600) or emailed. All products to be returned must be listed on the RGA Form. We will do a sales analysis for the company to determine when the products were purchased.
  • Products will be examined when received and Batoray will give credit only if the products are in good condition, in original package and have no stickers on the package.
  • Special order products are not returnable.
  • If the return falls under the above guidelines, there is usually no restocking charge. However, a 15% restocking charge could apply depending on the product, date of purchase, shipping charges, and the quantity requested to be returned.
  • Credit is not issued until products are received.

 


Phone: (859) 431‑7587

Email: sales@batoray.com

648 Elm Street Ludlow, KY 41016 USA

© 2016 Batoray. All Rights Reserved. sales@batoray.com

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  • Home
  • About Us
    ▼
    • Mission & Goal
    • Staff
    • Location
    • Philanthropy / Community
  • Products
    ▼
    • Catalog
    • Battery Assembly Configurations
    • Battery Assembly Connector Options
    • Battery Cross Reference Guide
    • Manufacturers
    • New Products
    • Product Demonstration Videos
    • Closeouts & Overstock
  • Batoray News
  • Contact Us
    ▼
    • Contact Us Information
    • Terms
    • Return Policy
    • Claims
    • Freight Policy
    • Frequently Asked Questions